Terms & Conditons

  • Please allow 24 /48 Hours for pickup from the scheduled pickup date and time from booking date.
  • Printer is required for Printing labels (To be attached to the Parcel) and Manifest ( For pickup agents signature ) after booking and before collection.
  • All Customs duties / taxes will be additional & will be charged as per local customs , we have no influence or control over local customs.
  • Free Next day Door pickup and Door delivery as per your convenience between 9 am to 5pm .
  • Same Day Collection Charges will be additional
  • The rates that are provided to customers over the phone or email are based on the weight of the parcel as given by the customer. Chargeable weight will depend on actual weight or dimensional weight whichever is higher.
  • Chargeable weight will be determined after the package is picked up from location by our team. Weight charged will be actual or dimensional weight whichever is higher. Dimensional weight will be calculated as Length X Width X Height / 5000. If you have multiple boxes each item will be calculated with actual or dimensional weight whichever is higher.
  • Maximum Weight per box is 30 kgs.
  • Additional Handling charge of Electronic Items will be INR 1200 per Pieces
  • The Customer's package(s) will be inspected for all prohibited items.
  • We recommend that customers list all contents of the package and hand over the same to our representative while they visit for pickup.
  • We request customers to use extra packing material for Fragile items with a lot of extra tapes all around the box
  • No Missing items claims will be entertained without Photos of all the Items ,Package should be taken before Collection and after Delivery .
  • We will not be responsible for packages which are not packed by our staff.
  • We will not be responsible for any damage while in transit .
  • We will not be responsible for any delays in shipment due to customs clearance, national holidays, religious holidays, inclement weather conditions, etc.
  • All Transit times are mentioned based on working days.
  • More Delays are possible due to Current Pandemic Situation.
  • Our liability cover is restricted by weight, Please request for separate cargo insurance to cover the full value of Goods if required.
  • Unless otherwise agreed, all business is transacted upon the our Standard Trading Conditions as per above
  • E&OE (Errors and Omissions Excluded)